[Overview] Finance & payment report

Overview

Finance & payment is an extension that allows merchant display financial record for a B2B company, including summarized information about the customer account, payment, order history, credit limit, financial ledger.

  • Provides customers with transparent visibility into their financial overview and transactions.

  • B2B customer's finance team can see a comprehensive, running balance of all outstanding invoices, payments, and credits.

  • Reduces customer service inquiries about order payments and balances

  • Improves trust and customer experience by showing complete transaction history

  • Helps merchants maintain clear financial records per customer.

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Why use the Finance & Payment extension?

For the merchant

  • Reduced support load: Reduces customer service inquiries regarding order payments, balances, and invoice copies.

  • Improved records: Helps maintain clear, organized financial records for every B2B customer in one centralized location.

  • Faster collections: The "quick payment link" in the order history encourages faster settlement of outstanding debts.

For the B2B Customer

  • Financial transparency: Finance teams gain a comprehensive, real-time view of all outstanding invoices and available credit.

  • Self-service management: Customers can track their own spending and payment schedules without needing to contact the merchant.

  • Enhanced trust: A complete, chronological transaction history builds professional trust and improves the overall user experience.

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