> For the complete documentation index, see [llms.txt](https://duos-b2b-documentation.gitbook.io/duos-b2b-wholesale/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://duos-b2b-documentation.gitbook.io/duos-b2b-wholesale/notifications/b2b-registration-form/customer-submission-approved.md).

# \[Customer] Submission approved

To automate email after customers submit the form, we use [Shopify Flow](https://apps.shopify.com/flow). There is a method to set up email notifications: using Shopify Email and Klaviyo.

### Step 1: Go to the **Shopify Flow** app 

* Click on Create workflow to set up a new automated workflow.

<figure><img src="/files/AHUnZSQW64m3hxartXK8" alt=""><figcaption></figcaption></figure>

### Step 2: Select the Trigger <a href="#id-1-step-2-add-condition" id="id-1-step-2-add-condition"></a>

* Click on **Select trigger**.

<figure><img src="/files/bZKs7yP3pWZfohHw4VpQ" alt=""><figcaption></figcaption></figure>

* Choose the **(Duos) Qikify B2B** app.

<figure><img src="/files/3HvHJ1DbYGPVc7MCPFvw" alt=""><figcaption></figcaption></figure>

* Select the **Duos registration form submitted** trigger.

<figure><img src="/files/AMkd0BYSJAbCHbDKlPWv" alt=""><figcaption></figcaption></figure>

### Step 3: Select **Klaviyo** as the action from **Shopify Email >** choose **Track an Event** <a href="#id-1-step-2-add-condition" id="id-1-step-2-add-condition"></a>

<figure><img src="/files/LB6GjnEZ3RrJ1puWmgo9" alt=""><figcaption></figcaption></figure>

### Step 4: Select **Klaviyo** as the action from **Shopify Email >** choose **Track an Event** <a href="#id-1-step-2-add-condition" id="id-1-step-2-add-condition"></a>

<figure><img src="/files/5saxdQcPMU9wHJu59JGO" alt=""><figcaption></figcaption></figure>

### Step 5: Fill information and activate the Flow. <a href="#id-1-step-2-add-condition" id="id-1-step-2-add-condition"></a>

Some required fields:

* Klaviyo Public API Key: Navigate to "Account > Settings > API Keys" inside Klaviyo app to get your public API key
* Customer Email Address: the type of customers email that you want to sent the notification to. Add variable > choose **submission** > choose **submittedEmail** to add the {{submission.submittedEmail}} variable to the customer email address field
* Event Name: Choose a name you want. (Example: Qikify email response)
* Event Properties: Add variable > choose **submission** > choose **data** to add {{submission.data}} variable to event properties

<figure><img src="/files/0sLoNweg6NYKDIMfWCMi" alt=""><figcaption></figcaption></figure>

### Step 6: Go to your **Klaviyo portal** > **Content** > **Templates** > **Create**

* Design the Notification email that you want to send to the customers. Klaviyo provides many type of blocks for you to design an eye-catching and professional email.

### Step 7: Show the exact amount of credit on the email.

This step requires adding a dynamic variable to the text area, below are some available variables:

**{{ event.code|default:'' }}** : the discount code customers receive.

**{{ event|lookup:'Full name'|default:'' }}** The customers' full name.&#x20;

**{{ event|lookup:'Your email'|default:'' }}** The customers' email. For example: <abc@gmail.com>

### Step 8: (optional)

{% hint style="info" %}
If you're already familiar with Klaviyo Flow, feel free to skip this step
{% endhint %}

* Go to your Klaviyo portal > Flows > Create Flow > Build your own
* Set up Flow.
  * Trigger: open Your Metrics > Shopify > Choose the exact event name that was sent from Shopify.
  * Add action > choose Email > set up the Title, sender information…
  * On Templates section > choose Select Template and choose the one you set up on the previous step.
  * Optional: if you want to add some delay time before sending or set up condition for the flow, explore the Klaviyo Flow and add it into the flow.
  * Review and Turn on the Flow.